We are unable to allow returns on product that has been opened. In the event you have mistakenly ordered a certain product and it is untouched/unopened, you may call for a Return Authorization up to 2 business days after delivery. Returns will not be accepted without prior authorization. We will give you packaging and shipping instructions that will allow you to return the product in mint condition. You will be responsible for the shipping cost of the return and for the shipping cost of any replacement order you may submit. Returns are subject to a 20% restocking charge. In the event that we find that the returned product has been opened, we will be unable to issue the credit and we will dispose of the returned item and notify you of what has transpired.
By submitting an order with Graftobian Makeup Company on this website, you are indicating that you have read and agree to the Return/Refund Policy as set forth above.
We value your business and will work very hard to keep you, our ultimate customer, satisfied with our products and our service. If you have comments or questions about our policies, please email us at [email protected]